WildBlue. High-speed Internet, Out of the Blue.

Welcome First Steps Security Frequently Asked Question Troubleshooting Reading Your Bill Important Information Contact and Support

Welcome to WildBlue

Tom Moore, CEO of WildBlue

We've created this "Getting Started with WildBlue" Guide to provide you with helpful information to maximize your new high-speed Internet service package. We offer a number of features and service beyond simple high-speed connectivity to the Internet. Here you'll find information about all those features, what they do and where to find them, and how to make the most of your WildBlue service.

We hope you enjoy your WildBlue experience, and we look forward to serving you for years to come.

Sincerely,

Tom Moore
CEO, WildBlue Communications

What you'll find here

  1. First Steps - The very first things you should do to get started using WildBlue, including how to keep your WildBlue system running smoothly -- and faster!
  2. Security - Keep your computers protected from viruses and malware.
  3. FAQs - A list of frequently asked questions from new WildBlue customers.
  4. Troubleshooting - Having a problem? These easy steps may help you fix it quickly.
  5. Reading Your Bill - How to access and read your monthly electronic bill.
  6. Important Information - WildBlue's Fair Access Policy and what to expect from your new WildBlue service.
  7. Contact & Support - How to reach the right people at WildBlue for any issues or questions.

Key Links

Here are the links to the web sites that will help you make the most of your new WildBlue service.

  • www.wildblue.net - Your customer portal to email and your personal start page, powered by Google.
  • help.wildblue.net - Our online knowledge base, filled with answers and tutorials.
  • wildblueworld.com/forum - Our customer forum. Talk with WildBlue employees and other customers about your WildBlue service and anything else that comes to mind!
  • Account Management - Update your account information, contact email address, payment method and a whole lot more.
  • Email Accounts - Go here to set up additional email accounts for your family and to change your email password.
  • Bandwidth Usage Utility - An easy way to monitor your usage.

WildBlue + Google services

WildBlue.net Start Page

WildBlue Start Page Powered by Google

Your WildBlue Start Page is your portal for news, weather, sports, and entertainment, plus powerful features that you can customize, all brought to you through a single web page powered by Google.

You'll get the latest services from Google, including Google Calendar, Google Talk, Google Docs, and more than 2,000 Google Gadgets that you can add to your customized home page.

If you've used iGoogle, this is very similar. And better yet, it's all integrated with your WildBlue account!

Great features with Google Apps

WildBlue customers have access to great online software applications including Google Calendar, Google Docs, Google Sites and much more. These are integrated with your WildBlue account for easy access. New applications and functionality are added frequently. Check www.wildblue.com/google for updates on the latest offerings from WildBlue and Google.

We think you're going to love all the Google features. Click here to read more now.